Pre-Visit Planning Services
Skywriter MD’s virtual medical scribe solution can be deployed to contact patients before scheduled appointments to gather, review and record patient information directly into the EMR. Pre-Visit planning assists providers and office staff with new and established patient documentation. This service includes a dedicated team of virtual scribes that take on enhanced responsibilities days before a patient’s appointment to save your medical staff valuable time.
How Does Pre-Visit Planning Work?

Skywriter MD works with the healthcare provider to create an all-encompassing script for Skywriters (scribes) to utilize in their pre-visit planning interaction. *Scripts can differ depending on individual physician wants and needs.

Scribes reach out to patients through a HIPAA-compliant system to gather all the data needed days before their appointment.

Scribes enter all patient info directly into the EMR according to the healthcare organization and provider’s preferences.
Utilizing pre-visit planning, medical organizations save time and optimize efficiency. Patients benefit from personal outreach and added reminders before their visit with the physician. This process plays a critical role in the operational, financial, and clinical success of your team. Using our pre-visit planning service, our virtual medical scribes can help optimize schedules of your office staff, enhance patient and staff satisfaction, spend less time per patient visit, and improve savings and profitability.
Additional benefits include:
- Reduce no-show appointments
- Agenda setting
- Mark imperative info as reviewed
- Reminders to bring records and documentation
Patient outreach methods and intake information can be customized to meet the unique needs of a medical organization. Documentation will be completed directly in the EMR per provider and organization specifications.
What can pre-visit planning be used for?
Past medical, social, and family history
Chief complaint and comorbidities
Health maintenance reporting
Verify insurance
Current medications
Allergies
Preferred pharmacy
Regular care team i